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SME ( IP Planning ) - Mumbai/ Gurgaon

Looking for SME ( IP Planning ), Contact us at surendra@pivotal.associates || +91 99867 39628 || H/P: +65 9165 5825

 

 

Role: SME ( IP Planning )

Location: Gurgaon 

  

Role Responsibilities and key Accountabilities


Overall, this role exists for a SME position for services. Overall, this role exists for Developing required documentation     such as     SOP, work instruction, process      gap   analysis, process flow diagrams, roles/responsibilities.  

 

Role/ responsibilities include:


1.       Need to coordinate with the Planning and service delivery team for unresolved critical issues and for creation of customer solution. 

2.       Handle Complex new network activity / migration activity related to customer delivery.  

3.       Governing Weekly/Monthly internal cross functional calls

4.       Impact Analysis working closely with Operation team to avoid repeatedly incurring issue.

5.       Performance analysis and action for improvement plan for services.

6.       Capture the customer requirement and the delivering it optimized services. 

7.       Need to coordinate with the OEMs for ongoing issue and software

8.       Deep understanding on Ethernet/ MPLS technology  L2 VPN and L3 VPN services design ( VPWS, VPLS, EVPN, IES, VPRN ) 

9.       Hands on experiences on Ethernet/MPLS technology  ( LDP, RSVP, Segment routing, T-LDP, SR-

OS ) 

10.   Integration with the OSS/BSS

11.   Design and deploy new international pop Capacity planning for the link 

12.   Inventory planning and the deployment as per requirement 

13.   Design the new product development and enhancement on existing product and testing as per the product team requirement.  

14.   Customer solutioning and the deployment of same. 

15.   Need to coordinate with the OEMs for ongoing issue and software

16.   Need to coordinate with the Planning and service delivery team for unresolved critical issues and for creation of customer solution. 

17.   Co-ordinate with the cloud providers for integrating with our devices. 

18.   Co-ordinate with the ISP and MPLS providers for the own requirements. 

19.   Co-ordinate with Operation team for escalated issues  

20.   The international customer services designing and the deployment for services. 

 

Key Accountabilities/ KPIs:

 

1.       Vendor SLA management,

2.       Understand Buisness requirement and deploy network

3.       Service delivery solution document. 

4.       Preparing the process and execute it with various cross function team.

 

Skills/ Experience

 

Minimum/ Ideal/ Target years of relevant and total experience : 13 - 15 years

Industry preference, if any : Telecom ISP/Vendor

Team Management experience required: Yes

Education qualification (if required to be specified) B.E./B. Tech Equivalent (CCIE or equivalent preferred)

 

Skills required Technical skills :

Experience in Router ( preferred Nokia )  Network architecture and planning.  Network deployment 

Netcong, Python scripting. 

 

Knowledge of Service Delivery & Service Assurance and Field Processes Functional skills : Good Analytical skill Soft-skills/ behavioral :

Excellent communication skill, Clear English speaking and writing ability

Should be able to cope up excellently under stressful circumstances

Excellent Cross functional co-ordination and Inter-personal effectiveness

Requirement to work in night shifts: no

Business Travel requirements Yes

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