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Sr. Launch & Deployment Engineer

We are looking for Sr. Launch & Deployment Engineer

Please get in touch with me at supriya@pivotal.associates for further information

 Title: Sr. Launch & Deployment Engineer, MSP Customer Experience

Location: Manchester

 

 

Key job responsibilities

  • You will manage the development of project plans and technical solutions which may not be defined, including problem statement and resource requirements definition.
  • You will influence decisions on deployment and machine performance execution strategy to senior level leadership.
  • You will own the tactical planning on the installation of complex cross-functional projects with considerable impact across the functions of schedule, scope, cost and product performance. Projects may span organizations or geographies in support of a business objective, and includes the management of contractors and vendors.
  • You will own the strategy of your program/product for annual planning of resources and budget, defining deployment plans of record and continuous improvement goals. This includes setting standards, driving mechanisms and delivering efficiencies across both deployment execution and machine performance, based on your own observations and the voice of the customer.
  • You will own communication of program execution and performance both verbally and in writing, consolidating inputs across multiple internal cross-functional business teams.
  • This is a travel-based role and you will be expected to travel to meet the requirements of your projects across UK & USA, upwards of 75% or more.

A day in the life:

1.    In this role you will be focused on two primary lines of effort. The first is deployment project management, and the second is product ramp up support.

2.    Daily you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site maintenance and operations teams, to ensure the product you are deploying, is both ready for deployment and capable of achieving the business requirements.

3.    You will travel to your project sites, collaborate both virtually and in person, to ensure all business stakeholders are aligned on program status.

4.    You will manage the day-to-day project scheduling and budget management, and work on continuous improvement activities to improve the projects in your space. You will spend time with mentors and your manager to develop your professional skills and collaborate amongst your team to move the needle on the services you are accountable for.

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