Surendra-Pivotal

We are hiring Head – Technical Support & Services (TSS)/Customer Success located in Gurgaon Contact us at surendra@pivotal.associates   || H/P: +65 9165 5825 & H/P: +91 99867 39628   Detailed description of   Head – Technical Support & Services (TSS)/Customer Success   The Head of TSS is responsible for the primary objective of driving the vision for consistency in TSS standards. The Head of TSS is accountable for shaping and delivering the business’s consumer service propositions in order to drive the overall performance of the department. The Head of TSS balances customer support strategy with delivery and champions for people management, performance management, and talent agendas, enabling excellence in customer support delivery, upholding a consumer-centric focus and mind-set of surpassing departmental expectations. The Head of TSS oversees cost effectiveness, productivity, and the provision of customer support procedures that nurture co...

We are looking for a Techno Commercial Manager based in Gurgaon Please contact us at H/P: +65 9165 5825   || H/P: +91 99867 39628 || surendra@pivotal.associates   In your current role if you working are   as ‘’Product Manager’’, ‘’Product Owner’’, ‘’techno commercial’’, ‘’technical evangelist’’, ‘’ subject matter expert’’ in RFID, VMS, Security technologies & Video Surveillance  you will be the perfect candidate for this role   Detailed Description:   Key Role:-   The Software Product Manager plays a key role in enabling Company software products and solutions strategy.   The role includes:- ·        Working closely with the software development & technology team on defining software requirements for one or more product lines. ·        Working in an agile software development environment and support the engineering team in researching user needs and dev...

Looking for SME ( IP Planning ), Contact us at surendra@pivotal.associates || +91 99867 39628 || H/P: +65 9165 5825     Role: SME ( IP Planning ) Location: Gurgaon       Role Responsibilities and key Accountabilities Overall, this role exists for a SME position for services. Overall, this role exists for Developing required documentation     such as     SOP, work instruction, process      gap   analysis, process flow diagrams, roles/responsibilities.     Role/ responsibilities include: 1.        Need to coordinate with the Planning and service delivery team for unresolved critical issues and for creation of customer solution.   2.        Handle Complex new network activity / migration activity related to customer delivery.    3.        Governing Weekly/Monthly intern...

Looking for Product Marketing Manager, Contact us at surendra@pivotal.associates || +91 99867 39628 || H/P: +65 9165 5825 Role: Product Marketing Manager Location: Gurgaon     Overview We are looking for a product marketing manager to join our fast-growing team. The ideal candidate exhibits a deep understanding of markets and buyers to devise and lead a product’s go-to-market strategy. They must work cross-functionally, unifying and motivating peers from different teams (e.g. product management, digital marketing, communications, field marketing, sales). The product marketing manager must have an expert understanding of the product’s buying audiences and their needs and often acts as a subject matter expert (SME) who transfers knowledge about markets, buyers, and product across marketing and sales functions.   Roles/Responsibilities •        Define the market opportunity for a product; perform segmentation and targeting exerc...