Presales/ Solutions Engineer || Hybrid @ Bangalore, Karnataka, India

Wonderful opportunity to be in an award-winning Video Management Systems & the global market leader! looking for Solutions Engineer || Hybrid @ Bangalore, Karnataka, India

Please DM for further details

H/P: +65 9165 5825  || H/P: +91 99867 39628 ||  E-mail: surendra@pivotal.associates

 

Your Responsibilities:

• Supporting our channel and distributor partners with expertise, calculations, and preparations for video surveillance projects, tenders, etc.
• Answer incoming e-mails and phone calls within your area
• Provide timely and accurate status updates to partners and relevant internal stakeholders 
• Conduct presales training for partners and customers. 
• Hands-on and technical assistance in connection with the preparation, setting up, and executing demos, exhibitions, events, customer meetings, etc.
• Fully document each customer contact using Salesforce
• Make every customer interaction a satisfying experience through a professional, outgoing, and personable attitude.
• Create solution documents for partners and customers with Microsoft Visio architectures.

 

Independent Job Tasks: 

• Stay updated with the latest VMS and security systems developments and new technologies.
• Travel as needed and within an assigned budget locally, regionally, and to/from HQ for trade shows, events, etc., participation
• Scheduling of time, meetings, travel, etc., and use of an internally shared Microsoft Outlook calendar as a basis for your schedule
• Timely expense management and reporting to company requirements
• Field presentations for partner(s) and events
• Developing a thorough competency of Milestone software products and demonstration equipment for daily use
• Team interaction and ongoing coordination with Country Manager, Team Lead, Vertical Sales specialists, and Inside Channel Managers
• Weekly activity reporting.

 

Professional Qualifications:

• Minimum 10 Years experience in VMS and IT solutions.
• IT-engineering background, especially IP networks and the Windows platform
• Bachelor’s degree in IT
• Comptia Network+ certification
• Cisco CCNA certification
• Microsoft Certifications (MCITP, MCSE)
• Business-level English verbal and written skills.
• Cloud and virtualization knowledge.

 

Personal Skills: 

• Good at communicating technical knowledge also to non-technicians
• Having a proactive approach when facing challenges
• Ability to exercise discretion and independent judgment with important matters
• Open and honest team player
• Analytical skills
• Self-motivated
• Multi-tasker
• Organized
• High values and ethics
• Competitive
• Ability to uphold organizational values