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Sr Director Sales - APAC || Location: Singapore/Sydney

Looking for Sr Director Sales - APAC || Location: Singapore/Sydney ||  Experience around 15+ years || Contact us at surendra@pivotal.associates     || H/P: +65 9165 5825  || H/P: +91 99867 39628.


Job Overview


The Director / Snr Director of Professional Services will have responsibility of leading a team of professional services sales, education, technical account managers and consultants that will provide strategic and technical consulting services for selected Company enterprise customers and partners associated with the Company software portfolio.

This is a senior role and will directly report into the APJ SVP of Professional Services and dotted to the Regional VP & General Manager. The day-to-day engagement will be with the Regional VP & General Manager.

In working with our select customers, the objective of the services organisation is to drive adoption, successful implementation and value realization and overall increasing maturity of Company customers through consulting engagements.

Responsibilities

·         Build effective long term business relationships with customer VPs, and C-level executives
·         Increase customer retention and expand existing accounts
·         Work with the Professional Services sales, education, delivery & technical account manager team to deliver high-quality, results based customer experience across all customer engagements
·         Understand the competitive landscape and the impact to the solution and pricing
·         Determine strategic and tactical operational plans relating to professional services function and initiatives
·         Manage the P&L for a complete book of business including Bookings, Revenue, Margin, Utilisation, Delivery Quality and Customer Satisfaction.
·         Establish credibility, develop and maintain effective relationships between the services function and other Company business units, taking a strategic and proactive approach as a value added partner
·         Identify new trends and creating strategic action plans to lead the team and our customers forward in the Software Defined Data Center, End User Computing and Hybrid Clouds
·         Develop and maintain a dynamic resource capacity model to achieve required scale as the business changes
·         Optimise use of internal resources, outside resources and service partners to achieve desired results
·         Maintain talent by recruiting, training and developing top leadership and individual contributor talent
Continue to optimise internal processes, practices and quality standards

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