Thursday, March 20, 2025

Sr. Director of Engineering, DB, AI & ML || Remote || New York, NY

Wonderful opportunity to be in an award-winning DB, AI & ML   organisation looking for Sr. Director of Engineering, DB, AI & ML   Please DM for further details H/P: +65 9165 5825  || H/P: +91 99867 39628 ||  E-mail:  surendra@pivotal.associates

  

Brief:

As a member of the Product and Engineering team at Organisation, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.

We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other’s words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us!

As the Sr. Director of Engineering, AI & ML, you will lead the company’s global AI and machine learning initiatives, guiding distributed teams across multiple regions to build robust, scalable AI/ML solutions that power our products and critical business functions. Your primary focus will be on backend and data-intensive areas, ensuring our AI/ML systems are designed and deployed with the highest standards of technical excellence, performance, and scalability. This role offers a unique opportunity to blend deep technical expertise with leadership skills, driving impactful change in a fast-paced and dynamic environment.

This role demands a high degree of technical expertise, particularly in machine learning engineering, data science, and data platforms, along with strong leadership skills in managing and coordinating teams across different geographies and time zones. You will leverage your deep knowledge in areas such as advanced natural language processing (NLP), generative AI (GenAI) and large language models (LLMs), ML Operations (MLOps), data architecture, data pipelines, and cloud-managed services. Your leadership will ensure that our AI/ML systems align with both local and global business strategies, maintaining seamless integration and high-performance standards across all regions.

You will build and lead a team of talented data scientists (applied AI) and machine learning engineers responsible for developing all of our AI/ML capabilities. You will train and mentor team members, identify and resolve technical challenges, oversee the integrity of our solutions, establish and drive delivery targets, and ensure that our ML teams are optimized for performance, reliability, and security. You will oversee the development of strong data pipelines, aligning with automated build and CI/CD pipelines and cloud-native delivery.

Your ability to collaborate with cross-departmental stakeholders, provide leadership across multiple locations, set high standards for the team, and hire, train, and retain exceptional talent is foundational to your success. You will solicit feedback, engage others with empathy, inspire creative thinking, and help foster a culture of belonging, teamwork, and purpose.

Primary Job Responsibilities:


  • AI & ML Leadership: Shape the strategic vision and roadmap for AI and ML initiatives, ensuring global alignment with business goals and cutting-edge technology trends. Drive consistency and collaboration across geographically dispersed teams
  • Technical Oversight: Provide strong technical leadership in AI and ML engineering globally, particularly in areas like NLP, semantic search, summarization, and data-driven product development
  • Team Leadership & Development: Lead and mentor a high-performing, globally distributed team of AI/ML engineers and data scientists. Foster a culture of innovation, collaboration, and continuous improvement, while ensuring effective communication and coordination across time zones
  • System Architecture & Integration: Oversee the design and integration of complex AI and ML systems within our global software architecture. Ensure seamless interaction of these systems with other business-critical platforms and services across all regions
  • MLOps & Data Platform Collaboration: Collaborate closely with MLOps, Platform Engineering, and Enterprise Data Platform teams to develop and optimize our global AI and ML infrastructure, including MLOps pipelines, data architecture, and model lifecycle management. Leverage modern cloud-based technologies (e.g., Snowflake) and frameworks (e.g., Airflow, Kafka) to ensure scalability, reliability, and efficiency across different regions
  • Cross-functional Collaboration: Collaborate closely with cross-functional teams, including product management, product engineering, and other business units, to align AI and ML initiatives with broader global company objectives
  • Innovation & Continuous Improvement: Drive innovation in AI and ML practices on a global scale, continuously seeking opportunities to improve our technology stack, processes, and methodologies
  • System Integrity & Security: Ensure the integrity, performance, and security of AI/ML systems globally. Implement best practices in data governance, model interpretability, and compliance with industry standards in all operational regions
  • Talent Acquisition & Retention: Play a key role in hiring, training, and retaining top engineering talent worldwide. Cultivate an environment where team members are motivated, feel valued, and are encouraged to achieve their full potential, regardless of location
  • Culture & Collaboration: Foster a culture of belonging, psychological safety, and open communication within your global team and across the organization. Encourage innovative thinking and a shared sense of purpose, ensuring a cohesive team environment across regions
  • Process: Apply Agile, Lean, and principles of fast flow to enhance team efficiency and productivity
  • Support the vision and values of the company through role modeling and encouraging desired behaviors
  • Participate in various company initiatives and projects as requested



Skills and Qualifications:


  • Bachelor’s, Master’s, or PhD degree in Computer Science, Mathematics, Data Science, or a related field
  • 10+ years of experience in software engineering, with a focus on AI and ML technologies, managing large-scale global teams
  • 10+ years of experience in engineering leadership roles, managing and mentoring globally distributed engineering teams
  • Deep expertise in machine learning, with a strong focus on NLP, semantic search, and other advanced natural language processing techniques
  • Proven experience with MLOps, data platforms (e.g., Snowflake), data pipelines (e.g., Airflow), and messaging platforms (e.g., Kafka), across multiple geographic regions
  • Strong background in data architecture, software architecture, and distributed systems, with experience coordinating technical efforts across global teams
  • Proficient in Python, Java, SQL, and other relevant programming languages and tools
  • Experience in cloud-native delivery, with a deep understanding of containerization technologies such as Kubernetes and Docker, and the ability to manage these across different regions
  • Excellent problem-solving skills with a focus on innovation, efficiency, and scalability in a global context
  • Strong communication and collaboration skills, with the ability to engage effectively with stakeholders at all levels of the organization across various cultures and regions

Thursday, March 6, 2025

Sr Solution Architect / Pre Sales- VMS/SaaS

Wonderful opportunity to be in an award-winning SaaS &VMS organisation looking for Sr Solution Architect / Pre Sales ||   @ NCR Please DM for further details H/P: +65 9165 5825  || H/P: +91 99867 39628 ||  E-mail:  surendra@pivotal.associates

 

Sr Solution Architect / Pre Sales

Location - Gurgaon

 

Organisation – a market leader in providing truly unified & artificial intelligence powered Remote Monitoring, e-Surveillance, Robotics Process Automation and Operation Center as a service platform. The platform currently connecting 30K+ remote locations, 3Mn+ devices, handling 3Mn+events per day and serving 4K+ pin codes across various regions. With an experience of over a decade and a highly passionate team of 170+ members, Organisation is a leading SaaS provider in BFSI, Supply Chain, Logistics & Retail segments. The platform includes cutting-edge applications such as centralised video monitoring, AI video analytics, access control, integrated operation center powered by robotics process automation, built in SoP creation and dispatch capabilities. The software platform is offered as a service and it is cloud-ready, cloud-agnostic to ensure it is scalable and interoperable.

 

Organisation is looking for a Sr Solution Architect / Pre-Sales member of its growing team. The role contributes to the business by being responsible for the technical aspects of the sales cycle, transmitting knowledge and information about Organisation Products & Solutions to its partners, consultants & end users. As holder of the position, he/she will be responsible for providing presales & technical consulting support to partners/end users etc.

 

This involves preparing response to enquiries/RFPs/RFIs, providing proof of concepts/demos and engaging with partners & customers for designing the optimum solutions.

 

More specifically the work will involve but not be limited to the below:

· At all-time support and work in close conjunction with sales team.

· Making customers visits together with sales team, conducting technical workshops, advising best solution & architecture, product demonstrations & PoCs etc.

· Supporting the sales organization in tender and RFP/RFQ process and answering project related questions.

· Continuously keep the technical knowledge up to date on the latest products · Work with the central product organization and develop written pre-sales material of technical nature.

· Helping sales organization & partners to increase knowledge about Organisation product portfolio.

· Conducting partner trainings/solution seminars etc. to increase awareness & knowledge transfer.

· Follow-up on set KPI's related to the function and offer a contribution to reach the target.

 

Required qualifications: -

1. Engineering graduate (BE/BTECH) in computer science/equivalent

2. Minimum 10 years+ of experience in pre-sales/solution designing/product support for similar products.

3. Minimum experience of 6 years in designing cloud-based SaaS products & solutions.

4. Extensive knowledge of cloud technologies.

5. Experience in Video Security & Surveillance Industry will be an added advantage.

Saturday, February 15, 2025

Sales Director, Middle East || @ Dubai/ Riyadh || SaaS, Insurance Technology, Intelligent Platform Automation

Wonderful opportunity to be in an award-winning SaaS organisation looking for Sales Director, Middle East ||  @ Dubai/ Riyadh Please DM for further details

H/P: +65 9165 5825  || H/P: +91 99867 39628 ||  E-mail: surendra@pivotal.associates


Experience: 15-20 years in enterprise sales, selling software solutions to life insurance companies in the Middle East



About Organisation

Organisation is an intelligent platform automation SaaS company enabling life insurers to accelerate digital transformation. Our low-code/no-code technology helps modernize underwriting, claims, and distribution processes while integrating seamlessly with core systems.

With a strong presence in MEA, Southeast Asia, and North America, Organisation is now expanding its business in the Middle East insurance market. We are looking for a Sales Director with deep expertise in selling enterprise software solutions to life insurance carriers across the region.

The ideal candidate will have a strong network across Middle Eastern insurers, be comfortable engaging both business leaders (Underwriting, Claims, Distribution) and IT executives (CIOs, CTOs, Innovation Heads), and thrive in a high-growth SaaS environment.

Key Responsibilities

Sales & Business Development

  • Drive new business sales in the Middle East life insurance sector, achieving and exceeding revenue targets.
  • Identify, develop, and close enterprise deals with life insurance carriers by positioning Organisation’ automation and digital transformation platform.
  • Engage and consult business leaders (Chief Underwriters, Heads of Claims, Distribution Heads) on how Organisation can solve operational and customer experience challenges.
  • Sell technical value to IT leaders (CIOs, CTOs, Innovation Heads) by demonstrating platform capabilities, integrations, and modernization potential.
  • Manage full sales cycle, from prospecting to contract negotiation and closing.

 

 

Market Expansion & Strategy

  • Develop and execute a go-to-market strategy tailored to Middle Eastern insurers, considering regulatory requirements and regional business practices.
  • Work with marketing teams to drive demand generation through industry events, digital campaigns, and thought leadership content.
  • Stay updated on regional insurance trends, regulatory shifts, and competition from global and local players.

Stakeholder Engagement & Relationship Management

  • Leverage existing industry relationships to build a strong pipeline and accelerate deal closures.
  • Establish a trusted advisor role among executives across underwriting, claims, distribution, and IT.
  • Collaborate internally with pre-sales, customer success, and product teams to ensure seamless customer engagements.

Partnerships & Ecosystem Growth

  • Develop strategic partnerships with local system integrators, industry consultants, and regional technology vendors to enhance sales opportunities.
  • Work with alliances and partnerships teams to identify co-sell opportunities with regional players.

Who You Are

·       Enterprise Sales Leader: 15-20 years in enterprise software sales, with a focus on selling to life insurance companies in the Middle East.

·       Industry Expert: Strong understanding of Middle Eastern life insurance processes, regulatory challenges, and digital transformation needs.

·       Tech-Savvy: Experience selling insurance technology, automation, AI-driven platforms, or digital transformation solutions to business and IT teams.

·       Established Network: Deep relationships with decision-makers across insurance carriers, regulators, and technology partners in the region.

·       Hunter Mentality: Proven ability to develop new business, manage complex sales cycles, and close enterprise deals.

·       Strategic & Self-Driven: Ability to develop and execute go-to-market strategies, adapt to evolving market dynamics, and work independently in a high-growth SaaS environment.

Preferred Qualifications

  • Prior experience selling digital transformation, automation, AI, or low-code/no-code platforms to insurers in UAE, Saudi Arabia, Oman, Qatar, Bahrain, or Kuwait.
  • Understanding of core insurance platforms (e.g., Guidewire, Duck Creek, FINEOS etc) and their role in digital transformation.
  • Experience navigating complex sales cycles, including proof-of-concept (PoC) engagements, procurement, and IT/security approvals.
  • Strong understanding of cloud, API-driven platforms, and AI-based automation technologies.

Friday, February 14, 2025

Presales/ Solutions Engineer || Hybrid @ Bangalore, Karnataka, India

Wonderful opportunity to be in an award-winning Video Management Systems & the global market leader! looking for Solutions Engineer || Hybrid @ Bangalore, Karnataka, India

Please DM for further details

H/P: +65 9165 5825  || H/P: +91 99867 39628 ||  E-mail: surendra@pivotal.associates

 

Your Responsibilities:

  • Supporting our channel and distributor partners with expertise, calculations, and preparations for video surveillance projects, tenders, etc.
  • Answer incoming e-mails and phone calls within your area
  • Provide timely and accurate status updates to partners and relevant internal stakeholders 
  • Conduct presales training for partners and customers. 
  • Hands-on and technical assistance in connection with the preparation, setting up, and executing demos, exhibitions, events, customer meetings, etc.
  • Fully document each customer contact using Salesforce
  • Make every customer interaction a satisfying experience through a professional, outgoing, and personable attitude.
  • Create solution documents for partners and customers with Microsoft Visio architectures.

 

Independent Job Tasks: 

  • Stay updated with the latest VMS and security systems developments and new technologies.
  • Travel as needed and within an assigned budget locally, regionally, and to/from HQ for trade shows, events, etc., participation
  • Scheduling of time, meetings, travel, etc., and use of an internally shared Microsoft Outlook calendar as a basis for your schedule
  • Timely expense management and reporting to company requirements
  • Field presentations for partner(s) and events
  • Developing a thorough competency of Milestone software products and demonstration equipment for daily use
  • Team interaction and ongoing coordination with Country Manager, Team Lead, Vertical Sales specialists, and Inside Channel Managers
  • Weekly activity reporting.

 

Professional Qualifications:

  • Minimum 10 Years experience in VMS and IT solutions.
  • IT-engineering background, especially IP networks and the Windows platform
  • Bachelor’s degree in IT
  • Comptia Network+ certification
  • Cisco CCNA certification
  • Microsoft Certifications (MCITP, MCSE)
  • Business-level English verbal and written skills.
  • Cloud and virtualization knowledge.

 

Personal Skills: 

  • Good at communicating technical knowledge also to non-technicians
  • Having a proactive approach when facing challenges
  • Ability to exercise discretion and independent judgment with important matters
  • Open and honest team player
  • Analytical skills
  • Self-motivated
  • Multi-tasker
  • Organized
  • High values and ethics
  • Competitive
  • Ability to uphold organizational values

Presales/ Solutions Engineer || Remote @ Kolkata, West Bengal, India

Wonderful opportunity to be in an award-winning Video Management Systems & the global market leader! looking for Solutions Engineer || Remote @ Kolkata, West Bengal, India

Please DM for further details

H/P: +65 9165 5825  || H/P: +91 99867 39628 ||  E-mail: surendra@pivotal.associates

Organisation is looking for a Solutions Engineer to serve our India market and be located in West Bengal. We are looking for someone who is tech savvy, sales savvy and customer service oriented. If you believe in technology at its finest, then this is the place for you.

We offer an exciting and challenging job in the world’s No. 1 VMS Company as well as the opportunity to shape a small but fast-growing in India. As a Solution Engineer, you are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. You will support the sales team to increase sales in the region and assist with Presales support, being the go-to-technical-expert and back-up for sales people and partners. It is essential to be able to articulate technology and product positioning to both business and technical users. You must also be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales and support processes.

 

Your Responsibilities:

  • Supporting our channel and distributor partners with expertise, calculations, and preparations for video surveillance projects, tenders, etc.
  • Answer incoming e-mails and phone calls within your area
  • Provide timely and accurate status updates to partners and relevant internal stakeholders 
  • Conduct presales training for partners and customers. 
  • Hands-on and technical assistance in connection with the preparation, setting up, and executing demos, exhibitions, events, customer meetings, etc.
  • Fully document each customer contact using Salesforce
  • Make every customer interaction a satisfying experience through a professional, outgoing, and personable attitude.
  • Create solution documents for partners and customers with Microsoft Visio architectures.

 

Independent Job Tasks: 

  • Stay updated with the latest VMS and security systems developments and new technologies.
  • Travel as needed and within an assigned budget locally, regionally, and to/from HQ for trade shows, events, etc., participation
  • Scheduling of time, meetings, travel, etc., and use of an internally shared Microsoft Outlook calendar as a basis for your schedule
  • Timely expense management and reporting to company requirements
  • Field presentations for partner(s) and events
  • Developing a thorough competency of Organisation software products and demonstration equipment for daily use
  • Team interaction and ongoing coordination with Country Manager, Team Lead, Vertical Sales specialists, and Inside Channel Managers
  • Weekly activity reporting.

 

Professional Qualifications:

  • Minimum 10 Years experience in VMS and IT solutions.
  • IT-engineering background, especially IP networks and the Windows platform
  • Bachelor’s degree in IT
  • Comptia Network+ certification
  • Cisco CCNA certification
  • Microsoft Certifications (MCITP, MCSE)
  • Business-level English verbal and written skills.
  • Cloud and virtualization knowledge.

 

Personal Skills: 

  • Good at communicating technical knowledge also to non-technicians
  • Having a proactive approach when facing challenges
  • Ability to exercise discretion and independent judgment with important matters
  • Open and honest team player
  • Analytical skills
  • Self-motivated
  • Multi-tasker
  • Organized
  • High values and ethics
  • Competitive
  • Ability to uphold organizational values

Channel Business Manager || Remote @ Kolkata, India

Wonderful opportunity to be in an award-winning Global VMS organisation looking for Channel Business Manager || Remote @ Kolkata, India

Please DM for further details

H/P: +65 9165 5825  || H/P: +91 99867 39628 ||  E-mail: surendra@pivotal.associates

 

Organisation is looking for a Channel Business Manager to serve our India market, preferably in the West Bengal region. 

We are looking for someone who understands technology, is sales customer oriented and who knows how to add value to business partnerships. You have a personality where people remember your interactions and look for you specifically to help close a deal. You are a natural problem solver, can identify business challenges and opportunities and pull together the resources and turn them in to new revenue streams. In short you are a trusted advisor to the organizations you deal with; you solve their problems and create value for all involved.

If this sounds like you and you have a proven sales record in software and/or IT sales in fast paced environments and believe in a strong working culture, then this is an opportunity for you.

We offer an exciting and challenging job in the world’s leading IP Video Management Surveillance Company providing IP video surveillance (CCTV) solutions to your market.

The role is a Channel Business Manager (CBM), similar to a Business Development Manager, except that you have the opportunity to shape and manage the market in your territory.

As the CBM you will maximize revenue in the territories assigned by identifying and working closely with Organisation’ eco-system partners, resellers and end users. The role will expect you to continue to grow revenue by expanding Organisation’s reseller partner network, increase the share-of-wallet with existing partners, influence key end-user decision makers, work with consultants whilst providing the highest level of service.

You enjoy travel, don’t mind the early starts and late finishes (to get the job done) and one who enjoys meeting and working alongside likeminded people from all over the world in a friendly environment.

As a Organisation Employee, YOU are seen as the key to our success. In fact, we have based our whole culture around individual and team success. By joining Organisation, you will be part of a dynamic international team and an integral part of our growing business. 

The candidates must be eligible to work in the West Bengal, India. 

Your Responsibilities:

  • Sales of Organisation products via our two-tier distribution channel
  • Introduce and connect Organisation solution partners to the channel
  • Manage, develop and expand territory reseller partner base
  • Develop and maintain relationships with Organisation solution partners
  • Develop and maintain relationships with Organisation distribution partners
  • Develop new and maintain existing relationships with Organisation reseller partners
  • Identify and expand territory A&E /Consultant partnerships
  • Grow year over year territory sales revenue faster than the market average and in line with significant annual revenue budget goals
  • Provide the highest quality and time responsive service to territory partner base (resellers, eco partners, A&E’s and distribution personnel)
  • Live the Organisation core values of Reliability, Openness, Innovation, Flexibility and Independence and maintain the highest standard of professional behavior and integrity

 

Independent Job Tasks:

  • Travel as needed and within assigned budget
  • Field presentations for partner and events
  • Scheduling of time, meetings, travel, etc. and use of an internally shared Microsoft Outlook calendar as a basis for your schedule
  • Documentation of all sales opportunities in Organisation CRM software from inception through the sales cycle to close
  • Travel as needed and within assigned budget locally, regionally and to/from HQ 
  • Timely expense management and reporting to company requirements
  • Monthly forecast preparation and sales pipeline review/update with sales management personnel
  • Distribution and follow up on leads assigned via internal process
  • End user meetings and presentations in support of your territory reseller partners and eco partners
  • Team interaction and on-going coordination with Country Manager, Presales specialists and Inside Channel Managers
  • Project registration and project pricing management with your distributor and reseller partners 
  • Quote generation, solution creation with follow up
  • Weekly activity reporting
  • Weekly sales call participation
  • Regional and national trade show and event participation
  • RFP/RFQ/RFI response generation and management

 

Professional Qualifications:

  • Proven sales record and revenue growth driver skills
  • Business level English verbal and written skills 
  • Bachelor’s degree and minimum 5 years of IT and or security industry sales experience
  • Excellent presentation skills in both small and medium audience environments
  • Excellent attention to detail and documentation skills
  • Excellent relationship management skills
  • Demonstrated follow up skills, value creation and closing experience
  • Competent IT technical skills
  • Experienced expense, travel, and time management skills
  • Excellent organization skills

 

Personal Skills:

  • Ability to uphold organizational values and ethics
  • Strategic mind-set both long and short term
  • Excellent communication 
  • Excellent listener
  • Entrepreneurial Mindset
  • Self-motivated and driven
  • Loves to win a challenge
  • Ability to manage stress
  • Prioritization and Multi-tasking 
  • Well organized
  • Open and honest team player
  • Excellent planning skills
  • Responsible and accountable
  • Ability to exercise discretion and independent judgement with important matters

 

Wednesday, October 2, 2024

Marketing Head, India

Wonderful opportunity to be in an award-winning IT/NW Security based organisation looking for Marketing Head, India

 

Please DM for further details

H/P: +65 9165 5825  || H/P: +91 99867 39628 ||  E-mail: surendra@pivotal.associates

 

Marketing Head, India 

Pivotal seeks the above for the India market. As a member of the global marketing organisation, you will be part of a collaborative team working together where you will be focused on pipeline generation which has immediate and long-term impact on our business goals, working hand in hand with the India territory sales team.


In this role, you'll be responsible for developing, implementing and executing marketing campaigns and activities that build pipeline for the region.


You will work very closely with the sales teams, sales engineers, channel partners, and a global marketing team to localise content and create regional specific campaigns that generate awareness, interest and demand for Pivotal solutions using the  right mix of marketing tactics.



Your opportunity:

 

v Own the marketing plan from plan, execution and ROI analytics, maintaining a rolling quarterly planning process

v Partner with sales teams to develop and execute a marketing plan that aligns to and supports sales objectives, measured by contribution to pipeline.

v Create, execute and manage partner marketing programs with the partner ecosystem.

v Organise and coordinate on-site sales events and 3rd party conferences

v Track and analyze marketing reports to determine what is working, what can be improved

v Be the marketing subject matter expert for what works in territory to achieve marketing and sales objectives

v Be an active participant and contributor



What You’ll Need:    

 

·      Minimum of 5 years’ experience in marketing technology products and solutions B2B, channel and direct.

·      Security software is a plus.

·      Building and executing a marketing plan, channel and direct
Skilled at building and maintaining strong relationships with sales teams, marketing as a partner to sales for success.

·      Strong writing skills – short-form, copy writing and editing skills as needed for campaign development and execution.

·      Nice to have - Understand CRM (preferably Salesforce.com) and how the CRM system works together with Demand Generation and automation tools (preferably Marketo).

·      Willingness to leverage (and learn!) and evangelise technology stacks in Account Based Marketing tools such as Demand Base, Groove, and more.



Personality Profile / Work Ethic

 

ü Independent worker with high self-motivation and sense of urgency.

ü Organized, meets deadlines, collaborative with key stakeholders.

ü Critical thinking, problem solving, analytical thinking skills.
High attention to detail and accuracy in a fast-moving environment.

ü Collaborator, influencer, change agent with an upbeat work ethic